Terms of Use & Fair Use Policy

Acceptance of Terms

Welcome to the Sydney Centre for Psychological Medicine website (sydneycentrepsychologicalmedicine.com.au). By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use this website.

Website Purpose and Information

This website provides general information about our mental health services, practitioners, and resources. The information on this website:

• Is for informational purposes only
• Does not constitute medical or professional advice
• Should not replace consultation with qualified healthcare professionals
• May not be comprehensive or current at all times

Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any portion of the website
• Introduce viruses, trojans, or other malicious code
• Interfere with or disrupt the website or servers
• Collect or harvest information about other users without consent
• Use automated systems or software to extract data from the website (scraping)
• Reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission

Fair Use Policy

Acceptable Use: This website and its content are provided for:

• Personal, non-commercial use
• Informational and educational purposes
• Legitimate inquiry about our services

Content Usage: All content on this website, including text, graphics, logos, images, and software, is the property of Sydney Centre for Psychological Medicine or its content suppliers and is protected by Australian and international copyright laws.

You may:

• View and print pages for personal reference
• Share links to our website
• Quote brief excerpts with proper attribution (fair dealing)

You may not:

• Reproduce, republish, or redistribute substantial portions of website content without written permission
• Use content for commercial purposes
• Modify or create derivative works from website content
• Remove copyright or proprietary notices

Intellectual Property Rights

All content, trademarks, service marks, and logos on this website are owned by or licensed to Sydney Centre for Psychological Medicine. Unauthorised use of any content may violate copyright, trademark, and other laws.

User Submissions

If you submit content to our website (such as through contact forms or feedback):

• You grant us a non exclusive, royalty free license to use, reproduce, and display such content for business purposes
• You represent that you own or have the right to submit such content
• You will not submit content that is defamatory, offensive, or infringes third party rights

Appointment Booking and Cancellation

Booking: Appointment requests made through this website are subject to confirmation. We will contact you to confirm appointment details.

Cancellation Policy:

• 24 hours’ notice is required for appointment cancellations or changes
• Late cancellations or no shows may incur fees ($100-$200, depending on appointment type)
• Exceptions may be made for emergencies or extenuating circumstances

Fees and Payment

Service fees are subject to change without notice. Current fee information will be provided when you book appointments. Payment is due at the time of service unless other arrangements have been made.

Medicare and Insurance

Information about Medicare rebates and health insurance on this website is general in nature. Actual rebates depend on individual circumstances, GP referrals, and current government schedules. We recommend confirming your specific entitlements with Medicare or your health insurer.

Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Your use of third-party websites is at your own risk.

Modifications to Website and Terms

We reserve the right to:

• Modify or discontinue any aspect of the website at any time without notice
• Update these Terms of Use at any time
• Deny access to the website to any user for any reason

Changes to these Terms will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the modified terms.

Limitation of Liability

To the fullest extent permitted by Australian law:

• We provide the website “as is” without warranties of any kind
• We do not warrant that the website will be uninterrupted, error-free, or secure
• We are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website
• Our total liability shall not exceed the amount paid by you (if any) for accessing the website

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Australian Consumer Law.

Indemnification

You agree to indemnify and hold harmless Sydney Centre for Psychological Medicine, its staff, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the website
• Your violation of these Terms
• Your violation of any third party rights

Professional Relationship

Use of this website does not create a doctor-patient or therapist-client relationship. A professional therapeutic relationship is established only through formal consultation and mutual agreement.

Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us:

Sydney Centre for Psychological Medicine

Level 2, Suite 31, Queensland Arcade
181 Church Street, Parramatta NSW 2150
Phone: (02) 9806 0667
Email: admin@scpm.net.au